Seamlessly integrates with the CRM tools your team already uses.
- Empower every role – Support both Teams Phone licensed users and unlicensed users with the right PSTN and UCaaS experience.
- Do more with less – Avoid extra licensing fees while providing advanced communication tools in Teams.
- Stay secure and compliant – Meet enterprise requirements for global reliability, data protection, and call recording.
- Instant caller identification: Window pop-up with caller information identifies the caller before taking the call.
- Integrated search: One tab to search by name, contact number and email id.
- Auto call logging for easier follow-ups: Call and chat logs are automatically added to the record after every interaction, enabling users to keep track of client interactions.
- Easy call management: Easy to hold, transfer, merge and record calls.seamless, bi-directional, real-time collaboration between the two.
- Click-to-call from Dynamics 365: Place a call directly by clicking on the contact within a CRM record, eliminating time spent manually dialing numbers.
- Instant caller identification: Window pop-up with caller information identifies the caller before taking the call.
- Auto call and chat logging: Call and chat logs are automatically added to the Dynamics 365 record as the call ends.
- Integrated search: Search across name, contact number and email ID.
- Easy call management: Easy to transfer, merge and record calls.